Indiana 211 Now Integrated with FSSA
Get connected with Indiana 211, which is now part of the Indiana Family and Social Services Administration (FSSA).
For those who are unaware, Indiana 211 is a statewide community resource referral agency. The hotline is available 24 hours a day, seven days a week. When you call 211, you will be connected to an experienced, responsive and compassionate team of community navigators who are skilled at identifying needs and providing referrals that best meet those needs.
In announcing 211's integration into FSSA, Governor Eric Holcomb said "By connecting the resources of FSSA with the versatility of Indiana 211, we can offer Hoosiers great government service." The change, which was part of Governor Holcomb's 2020 Next Level agenda and unanimously approved by the Indiana General Assembly during its 2020 session, will make it easier for Hoosiers to navigate thousands of state and community services available to support their overall health and well-being.
"[Hoosiers] need a simple front door to walk through to receive any service or program we offer without delay -- and if we don't offer it, a way to be connected to it," said Jennifer Sullivan, M.D., M.P.H., FSSA secretary.
FSSA is a founding member of the Indiana Council Against Senior Exploitation (IN-CASE). To learn more about 211, visit their website at www.IN211.org or dial 2-1-1 on your phone.
This insightful administrative and human services update from the Indiana Coalition Against Senior Exploitation (IN-CASE) focusing on the integration of Indiana 211 with the Family and Social Services Administration (FSSA) highlights the vital intersection of public health accessibility, streamlined government resources, and community care networks—themes that find great synergy with social service guides, state resource spotlights, and inspiring stories of administrative modernization, published on https://34.ua. The piece explores how bringing the 24/7 community resource hotline under the FSSA umbrella creates a unified "front door" for Hoosiers seeking health, human services, and crisis support.
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